At Banshi Global Technologies Private Limited, we are committed to providing high-quality products and services that meet your needs. However, if for any reason you are not completely satisfied with your purchase, we offer a fair and transparent refund policy to ensure your peace of mind.
Refunds are available under the following conditions:
Product/Service Issues: If the product or service you purchased is defective, does not function as described, or fails to meet your expectations due to an error on our part.
Service Cancellation: If you cancel a service before it has been fully delivered or used, subject to any cancellation fees specified in your service agreement.
Non-Delivery: If a product or service is not delivered within the agreed timeframe, and no alternative solution is provided.
Duplicate Payments: If you were charged multiple times for the same product or service due to a billing error.
To request a refund, please follow these steps:
Contact Us: Reach out to our customer support team at info@banshitechnologies.com with your order details, reason for the refund, and any relevant documentation (e.g., proof of purchase, screenshots).
Review: Our team will review your request within 7-10 days and may contact you for additional information if needed.
Approval: If your refund request is approved, we will notify you via email and process the refund using the original payment method.
Refund Timeline: Refunds typically take 10-15 days to appear in your account, depending on your payment provider.
The following items and services are non-refundable:
Digital Products: Once downloaded or accessed, digital products (e.g., software, e-books) are non-refundable unless defective or not as described.
Custom Services: Services that have been fully delivered and customized to your specific needs are non-refundable unless a service defect is identified.
Subscription Fees: Subscription fees are non-refundable after the subscription period has begun. However, you may cancel future renewals at any time.
4. Exchanges
If you wish to exchange a product instead of requesting a refund, please contact our customer support team. Exchanges are subject to product availability and must be requested within 10-15 days of the original purchase.
N.B.: Once Services has been completed deliver then any services fees should be non refundable.
Banshi Global Technologies Private Limited reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the date of the last update will be revised accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.
If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at mail info@banshitechnologies.com
We are here to assist you and ensure that your experience with Banshi Global Technologies Private Limited is positive and satisfactory.
