Knowledge Process Outsourcing

Knowledge process outsourcing . information-related business activities which are competitively important or form an integral part of a company's value chain

Outsourcing

It often involves the contracting of a business process (e.g., payroll processing, claims processing), operational, and/or non-core functions, such as manufacturing, facility management, call center support). The term "outsourcing" came from "outside resourcing" and dates back to at least 1981.[3][4] Outsourcing sometimes involves transferring employees and assets from one firm to another.

Offshoring

Offshoring is the relocation of a business process from one country to another—typically an operational process, such as manufacturing, or supporting processes, such as accounting. Typically this refers to a company business, although state governments may also employ offshoring.[1] More recently, offshoring has been associated primarily with the outsourcing of technical and administrative services

BPO security

Information security has emerged as a significant concern for banks, mobile phone companies and other businesses that use call centers or business process outsourcing, or BPO. There have been instances of theft of personal data reported from call centers. Britain's Financial Services Authority examined standards in India in April 2005 and the Banking Code Standards Board audited eight India-based call centres in 2006

ITES-KPO

(Outsourcing of job that require knowledge,skill, expertise. The work in KPO involves process like market research, survey analysis, data mining etc. ). information-related business activities[1] which are competitively important or form an integral part of a company’s value chain.

Reasons behind KPO include an increase in specialized knowledge and expertise,[1] additional value creation,[3] the potential for cost reductions, and a shortage of skilled labor.[1]Regions which are particularly prominent in Knowledge Process Outsourcing include India, Sri Lanka, and Eastern Europe, especially Poland, Romania, and the Baltic States.
KPO is a continuation of Business process outsourcing, yet with rather more of business complexity. To be successful in Knowledge process outsourcing, a lot of guide is required from interorganizational system.

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